Testimonials from Carpet One customers like you.

carpet-installation-carpet-one-floor-and-homeAmazing Carpet Installed

"Carpetland is the place for you if you're wanting amazing carpet installed. They work with you to determine the best fit for you, including the price. They tell you different options available in your price range. Ricky was my sales representative, and he is such a friendly guy. I explained what I was looking for and he brought out the samples of the carpets that were in my price range, and the look I wanted. I got my carpet installed a week and a half after coming to them, which to me was pretty soon. Not only do they give you a great price on the carpet itself, but they also give you a great price on the best padding available. They take up the old carpet for you, and move the heavy furniture, which was a plus for me because I have a very heavy vanity. It took them about 6 hours to remove my old carpet, clean the floor and sweep it, then install the new carpet. My area was about 400 sq. feet so I think that is great time! Also, it was $3 a sq. foot for remove of old carpet, price of carpet, and install. If you''re looking to get your carpet renewed or even just installed for the first time in a room, I would definitely recommend going here and asking for Ricky!" — Kaelin

Perfect Job!

"Recently purchased carpet for  our condo and was so impressed with the professionalism of the installers and staff at Carpetland.  They went out of their way to do a perfect job! Thank you." — Patty

Extremely Happyearthscapes

"Recently had some new hardwood floors installed and finished for a client and some existing hardwood refinished and was extremely happy with quality of sanding and finish work." — Tom Christensen

We're Very Happy

"The first two floors of our house now have new carpet and we love it!!!!  The carpet installers did a wonderful job. Our salesman Ricky Wooton of the Carpetland Milford store attended to our special requests, and the installers were polite and accommodating. Thank you for such a pleasant and professional experience.  We would refer any of our friends to Ricky in the future."  — Marilyn

carpetland-carpet-one-testimonialsNew Home with Hardwood

"Our builder's flooring contractor did not offer the flooring that we wanted. They also did not encourage the use of hardwood, citing humidity in the new construction environment. Our builder gave us a flooring allowance, and we turned to Schumacher & Co. Custom Hardwood Floors, which is the hardwood division for Carpetland Carpet One. They began monitoring humidity and moisture in the subfloors weeks before our hardwood and cork were delivered to the jobsite. And they coordinated with our builder, who turned the HVAC on in time to keep the indoor humidity between 40 and 55 percent. The floors have been stable since installation, even though dry winter temperatures are now here. The floors turned out just the way we wanted -- clean lines with a contemporary feel. Schumacher & Co.''s quality control manager, Roy Young, went above and beyond to supervise workers on the site, who were courteous, knowledgeable, and completed the work on time." — Rick

Rowhouse Renovation


"I first became aware of the Milford Carpetland/Schumacher location several years ago when doing some selections/design work for Brent Van Lieu, who told me of Greg Theilman and the showroom.

My husband, a general contractor, had always used another area competitor, but  I was very impressed with Greg’s knowledge, and his “can do” attitude.  He has always treated every job, no matter how large or small, with the same importance and urgency,  and level of concern for customer service.  I know when he is helping with one of our clients’ flooring needs, he is always the epitome of professionalism and a pleasure to work with.

So, of course, when  I was asked to assist with a rowhouse renovation in downtown Cincinnati, I called Greg right away to enlist his expertise with the hardwood floors there.   We had an historic  building, with pine floors in really, really rough shape.  There was water damage, along with  abuse and no former care/maintenance  for the wood had been done along the way.  We had rotten subflooring, and also it was quickly discovered that we had termite issues.  The opinion of Schumacher & Co. Custom Hardwood Floors – the hardwood division for Carpetland Carpet One -- was that we could replace only the bad subfloor and flooring, and use a special machine to sand/refinish the entire floor to make it all blend and look uniform.

We had concerns that the finish be consistent, and look like the character floor we wanted in a space with an historical reference.  The finished product was amazing, exceeding my expectations,  AND  it looks as if it has always been there. We had some issues along the way with the safety of the work site--when the termites were discovered by the installation crew. But beyond that, the actual work done was a great job, and the floors I think were." — Jen Phillips

carpetland-carpet-one-testimonialsOn Time and On Budget

"Downsizing to city life required selling our family home – and – reducing the amount of our possessions.  When I visited CarpetOne, the condo remodel was the only obstacle in the way of our new lifestyle.  Lorna at your Milford, Ohio location was not only helpful … she was knowledgeable about high-rise condo remodels.  She helped us select the correct wood flooring and installation technique to work with a concrete slab sub-floor.  She knew the logistics and timelines for weaving floor and carpet installation in with the rest of the “gut” job activities. The no-rework-efforts and collaboration of the Carpetland team were key in accomplishing the remodel on time and on budget." — Laura